For: ARNCO; 5141 Firestone Place; South Gate, CA 90280
Contact: Michael Isser or Mark Smith (516) 868-6645; FAX: (516) 868-7166;
 e-mail: info@isserpr.com      
For Immediate Release 

Arnco Creates Technical Advisory Board
To Assist Tire Flatproofing Dealers

             Arnco, a leading supplier of flatproofing products for off-road vehicles, has established a Technical Advisory Board to help meet the expanding technical and service needs of its growing network of Arnco Certified Dealers.

             “The mission of the new advisory board is to define and comprehend the technical and processing needs of the tire flatproofing industry, and to provide our dealers with the necessary materials, methods and programs to meet those needs,” said Arnco President Larry Carapellotti in announcing the group’s formation.  He added that a strong emphasis is being placed on increased productivity and profitability at the customer level. 

            The Technical Advisory Board meets monthly at the company’s sales and technical headquarters in Chattanooga, Tenn.  Chairing the board is technical specialist Bob Rose, and board members include Director of Marketing Bob Giasson, Director of Sales Carolyn Harris and Arnco’s five regional technical representatives – Chuck Capps, Keith Cartwright, Lance Hanson, Jeff Little and Chuck Morrison.

            “By meeting on a regular basis and as a formal group, we are trying to elevate the standards of product knowledge, preventive maintenance, certification, record keeping and safety,” said Mr. Rose. “Unlike anyone else in the industry, we try to maintain continuing contact with our dealers and try to anticipate any problems they may have in maintaining or using our pumping equipment and flatproofing materials,” he continued.

            Mr. Rose added that the advisory board has had a successful impact after only one or two meetings.  “We added several more questions and increased the difficulty of our standard test for dealer certification.  We also came up with innovative solutions for dealers who operate our pumping equipment with half-inch and three-quarter-inch piping.

            “Most importantly, he continued, “we have had fewer equipment failures, increased productivity, and improved equipment solutions since our first meeting.”

            Arnco is the world’s largest supplier of polyurethane fill for tires used in construction, mining, ground support, material handling, aircraft round support, and lawn and garden industries. Founded in 1971, the company is headquartered in South Gate, Calif., and has processing facilities in South Gate, Cleveland, Ohio and Manchester, England.

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(December 2002)